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At Oak Tree Mobility, we offer an award-winning national home-visit service. One of our friendly, occupational-therapist-trained advisors will talk through your stairlift options in the comfort of your own home. They will take the time to assess your needs and discover the best solution for you. We are here to make your life as easy as possible and will leave you with a free, no-obligation quote to consider in your own time.

The six steps you can expect from a home visit...

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Your pricing questions answered

We understand that you've probably got a lot of questions. Don't worry – that's completely understandable. To help, we have put together a list of answers to some of the most popular questions that we get asked.

Why are there no prices on the website?

Every stairlift we manufacture is unique and made to order for the specific needs of its user. No two stairlifts are the same: the size and steepness of the staircase and the options that you choose lead to an unlimited number of possibilities. This makes it difficult for us to give you an accurate price without first fully understanding your needs. We strongly recommend booking a home visit with one of our experienced consultants. They can offer expert advice and design you a stairlift that meets your needs perfectly. There will be no pressure or obligation to buy, and you will be given a quotation to consider in the comfort of your own home.

Am I committing myself to anything with a home visit?

No. Your home visit will be completely obligation free. The only thing we might ask for is a cup of tea! We will answer your questions, assess your needs and take some measurements of your stairs, hallway and landing. This will allow us to provide you with an accurate quote that you can consider in your own time.

Will I get help assessing my specific needs?

Yes. Our friendly advisor will take his or her time to speak to you about exactly what you want from your stairlift. They will be able to advise you on the best options and explain how our stairlifts can help you continue living independently in your home.

Will you train me in the use of my new stairlift?

Yes. When we have finished installing your stairlift, we will take the time you need to help you feel comfortable with it. We will show you the controls and demonstrate how to operate it safely. All our stairlifts are really simple to use and our customers are usually ready to go in no time.

What after sales service can I expect?

We have built a reputation for first-class customer service, and that continues long after your stairlift has been installed. Our experienced and dedicated team are here to answer any questions you might have. If you ever need us, simply give us a call and let us know. In the unlikely event that you experience any technical difficulties with your stairlift, we have a team of expert technicians on hand too. Your peace of mind is guaranteed.

How can I arrange installation?

Once your stairlift has been made and checked by our rigorous quality control, our customer service team will contact you to arrange a convenient installation date. You can also expect a call from our installation team thirty minutes before they arrive to notify you they are on their way.

How does installation work?

We provide a custom installation service included in the price of all our stairlifts. Once we arrive, we will install the stairlift and check that it is safe and ready to go. Then, we will help you familiarise yourself with the controls. When you are satisfied that everything is as it should be, we’ll ask you to complete a quick survey about our service.

Incredible Spring Saving

This spring, we are offering an amazing £250 off any stairlift! There has never been a better time to decide to regain your independence.

Finance Available

Once you’ve chosen a stairlift, you don’t need to go anywhere else to sort out the finance. We offer an interest free plan – just let us know you’re interested.

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The Personal Touch

Made to Fit Craftsmanship

All our stairlifts are made to precisely fit your staircase. We will take detailed measurements and custom build a solution that is perfect for you.

chair tailoring

Bespoke Tailoring & Customisation

Customise your stairlift and match to your home with a choice of rail colours and seat fabrics.

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Uncompromising Quality

All our stairlifts rely on the latest technologies and meet the highest European safety standards.

Tailored to you and your home

Explore the range

Our first-class service commitment continues long after you’ve bought a product

You are in safe hands with Oak Tree Mobility. Nothing is more important to us than our customers, and we care deeply about providing you with the best experience possible. But our commitment to you doesn’t stop once you’ve bought something – it continues for as long as you need it. From industry leading warranties and exceptional after-sales service to products that are designed to last, Oak Tree is with you for as long as you need.

Empowering Independence

We believe that independence should be cherished and celebrated. Our stairlifts are designed to allow you to continue enjoying the freedom to live life how you want.