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Customer Support

Our dedicated team of friendly Mobility Experts based in Bristol will be happy to support you with any questions, queries, or concerns. Here’s how you can get in touch.

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Customer Phone Support

0800 073 0063


Open untill 5pm today

Opening Times

Monday to Friday : 9:00am - 5:00pm

Saturday to Sunday : Closed

Call the number above to speak with one of our Mobility Experts who will endeavour to help with your query as swiftly as possible.

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Live Chat

Chat to an advisor


Live untill 5pm today

Opening Times

Monday to Friday : 9:00am - 5:00pm

Saturday to Sunday : Closed

Live chat with one of our Mobility Experts now by clicking the chat bubble in the bottom right of your window. Alternatively, click here to launch a new chat window.

Frequently Asked Questions

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All our products will be delivered within the timeframes stated when you ordered, unless we contact you to let you know otherwise. If it is before your expected delivery date and you haven’t heard from us, please don’t contact us as we won’t be able to give you delivery date. As soon as your product is available, we will contact you to arrange a suitable time for delivery.

No, we do not offer used or refurbished products. We stock a limited number of clearance chairs and beds, and if you interested in these, please give us a call.

Your expert consultant will bring a demo chair or bed with them that you can try out in the comfort of your own home. They’ll guide you through all the options available, taking the time to show you the fabrics and accessories that we offer. After taking your measurements, they will be able to recommend the perfect size for you. Once you have made all your choices, your consultant will leave you with a custom quote that you can consider in your own time.

Yes, we do offer bed linen to find out more information call us on 0800 073 0063.

All refunds a processed with 14 working days upon cancellation or receipt of returned item(s). If this time has elapsed since you requested a cancellation or refund, please call our customer service team direct on 0800 073 0063.

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Have we missed something?

If we’ve missed something and you can’t find what you’re looking for, please give us a call on our direct customer service line: 0800 073 0063

Questions? Call us free today:


Union Jack in Heart

Handmade in
Great Britain

Union Jack in Heart

£200 Trade In

Union Jack in Heart

Rated Excellent

Ideal Home Show Approved
British Made
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