This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Oak Tree Mobility Ltd. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at [email protected]

Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

Information collected

We collect information from visitors to our website via completed online forms and contact us pages to make your experience as easy and enjoyable as possible. We need it to process your request and occasionally to send you special offers and promotions. We also collect your details when you email us with an enquiry.

In addition to the above, we collect information automatically about your visit to our website.
Please see our Cookies Section for more details.

Use of personal information

We process personal information collected via this website for the purposes of:

Administering orders
Dealing with your enquiries and requests
Providing information about products and services

Marketing

Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you contacted us.

If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact us by calling, emailing [email protected], or writing to us at Oak Tree Mobility, 2nd Floor, St James Court, Cannon Street, Bristol. BS1 3LH.

From time to time, we would like to be able to pass your information to trusted retail partners that offer products or services that we have identified as likely to be of interest to you. We will only do this if you have opted-in to receive such communications e.g. when you completed your order, filled in a form online or given permission over the phone.

By trusted retail partners we mean companies operating in the clothing, collectables, food and wine, gardening, gadgets and entertainment, health and beauty, household goods and home interiors categories.

We work with Epsilon Abacus (registered as Epsilon International UK Ltd.), a company that manages the Abacus Alliance on behalf of UK retailers. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods and home interiors categories. They share information on what their customers buy. Epsilon Abacus analyses this pooled information to understand consumers’ wider buying patterns. From this information, retailers can tailor their communications, sending people suitable offers that should be of interest to them, based on what they like to buy.

You may ask us at any point not to share your information with third parties for this purpose, by contacting us at [email protected] You can also write to us at Oak Tree Mobility, 2nd Floor, St James Court, Cannon Street, Bristol. BS1 3LH. Please allow 30 working days for us to process your request and update your privacy preferences.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

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