Here at Oak Tree, the safety of our customers is our top priority.
As cases of COVID-19 increase, we want to share the details of what we are doing to help keep all our customers, staff and suppliers safe during this time.
At Oak Tree, we understand that for most people who need them, our products are essential. Because of that, we will continue to provide our services while following advice from the government and health authorities.
While the risk to any single individual remains relatively low, we are taking precautions, many of which we already do as a matter of routine.
Here are the things we’re doing…
All our staff are following the official advice to wash their hands thoroughly and regularly, as well as avoiding touching their eyes, nose and mouth.
Following government guidelines, any member of staff who shows symptoms of coronavirus will be sent home to self-isolate. We take the health and wellbeing of all our staff and customers incredibly seriously and will take every possible step to ensure everyone stays safe.
Keeping our Equipment Clean
Our staff are properly trained to keep our vans and demonstration equipment clean. We will be wiping surfaces down with disinfectant or soap and water. You can rest assured that every product you try will have been thoroughly cleaned, and we will be more than happy to re-clean any surfaces if asked.
Things you can do…
As you are probably aware, one of the easiest and most effective ways of staying safe is regular hand washing. For the safety of our employees and the wider community, we ask you to wash your hands with soap and water before an appointment.
Let us know if you’re not feeling well
If you’ve booked an appointment, but you have a fever or a new and persistent cough please call us on 0800 999 8728 and tell us so we can re-arrange your appointment.
Go to the WHO website
If you’re concerned that you may have Coronavirus, you’re worried about your symptoms or you want to know what to do should you have the virus go to The World Health Organization website and read the ‘Advice for the Public.’
Give us a call
If you have any concerns or questions, don’t hesitate to call us on 0800 999 8728.
Please rest assured that everyone at Oak Tree is working tirelessly to ensure we continue to provide you with the level of service and quality you’d expect from us during these challenging times.